Our client is a global leader in the energy sector and is recruiting a professional for a position with an expected duration of 2 years.

responsabilidades chave

Role Overview

This role supports operational excellence within a shared services environment in the energy sector, focused on managing learning and development activities for employees across the countries where the company operates. It involves stakeholder management, process optimization and efficiency initiatives to ensure consistent, high-quality service delivery at a global level.

Key Responsibilities

Coordinate operational activities related to learning and development services, ensuring alignment across countries, teams and business priorities.
Manage stakeholder relationships, ensuring clear communication, expectation management and effective collaboration with internal clients and partners.
Identify process improvement opportunities, driving efficiency, simplification and operational optimization within shared services.
Support the design, implementation and monitoring of continuous improvement initiatives related to learning operations.
Analyse operational performance, identify bottlenecks and propose actionable solutions.
Ensure processes are well documented, standardized and understood across different geographies.
Facilitate alignment meetings, follow-ups and governance routines with global stakeholders.
Contribute to projects focused on operational excellence, transformation and performance improvement within learning services.
 

Additional Learning-Specific Responsibilities

Support the Learning Management System (LMS), ensuring accurate course setup, enrolments, content management and reporting.
Monitor learning participation, completion rates, compliance training tracking and user experience metrics.
Support training catalogue management, learning logistics and coordination with internal teams and external training providers.
Ensure implementation of the global learning policies, guidelines and compliance requirements are reflected in operational practices.
Analyse dashboards, reports and presentations to support learning governance and decision-making.

competências

Profile & Skills

Strong stakeholder management and communication skills.
Analytical mindset with focus on efficiency and optimization.
Experience in operations, shared services, learning administration and/ or process improvement initiatives.
Ability to work cross-functionally in an international environment.
Proactive, solution-oriented and continuous improvement driven.
Fluent English communication skills (written and spoken).

principais benefícios

Work arrangement: Hybrid - 3 days in the office and 2 days working remotely. The days in the office and remote work vary and are defined by the EDP client. The arrangement may be changed at any time by EDP's decision.
Integration into a leading company in its sector in a constantly developing area.
Integration into a multidisciplinary team with a wide variety of challenges.

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market.
We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us.
With a close-knit approach, we develop solutions that drive business growth with innovation, trust and security.
If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.
We are currently strengthening the team of one of our clients with the following profile:

FrontEnd Developer – Hybrid (Porto)

What we are looking for
Hard skills
• 1-3 years of experience in Frontend Development  
• C#, .NET Core, REST API, Git.
• Clean Code: PR, Unit Tests (NUnit, NSubstitute), SOLID Principles, Design Patterns.
• CI/CD: Git TFS, BitBucket, Jenkins, XLdeploy.
• Other optional: Blazor, Rx framework, Consul.
• Knowledge of finance would be appreciated, although not required.

Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management

What we have to offer
• Careful onboarding and close support from day one.
• Continuous feedback aligned with your professional goals.
• An accessible and collaborative team ready to support each individual's journey.
• A close-knit environment where idea sharing and personal development are valued.
• Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more.
• Social events and initiatives that strengthen team spirit.

To apply for this opportunity, simply send your CV to: emprego@m-profiler.com

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market.
We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us.
With a close-knit approach, we develop solutions that drive business growth with innovation, trust and security.
If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.
We are currently strengthening the team of one of our clients with the following profile:

Perfil C++ mid/ senior – Hybrid (Lisbon, Coimbra or Porto)

What we are looking for
Hard skills
• Academic background in Engineering or a related field (e.g., Software, Electronics, Physics, Mathematics, etc.)
• Proven experience throughout the full software development lifecycle: from requirements gathering to design, implementation, testing, documentation, deployment, integration, and training
• At least 5 years of professional experience in software development, with strong proficiency in C++
• Knowledge of C and Rust is highly valued
• Solid practical experience with Qt/QML, especially for embedded application development
• Deep understanding of modern C++ standards, coding best practices, and software architecture design
• Experience with embedded systems is a plus
• Familiarity with performance analysis and memory profiling tools
• Demonstrated ability to take end-to-end ownership of complex systems—from design and prototyping to final optimization
• Strong skills in defining and communicating technical vision, aligned with project goals and capable of guiding and inspiring both peers and stakeholders
• A proactive and curious mindset, passionate about technology—enthusiastic about both sharing knowledge and learning from others
• Good command of spoken and written English

Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management

What we have to offer
• Careful onboarding and close support from day one
• Continuous feedback aligned with your professional goals
• An accessible and collaborative team ready to support each individual's journey
• A close-knit environment where idea sharing and personal development are valued
• Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more
• Social events and initiatives that strengthen team spirit

To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com

Estamos à procura de um(a) Appian Developer experiente, com forte background em implementação de sistemas web e aplicacionais de raiz, para integrar um projeto desafiante e inovador. Procuramos alguém com espírito crítico, autonomia e paixão por criar soluções robustas e escaláveis.

Responsabilidades:
- Participar na análise, desenho e desenvolvimento de soluções Appian desde o zero;
- Trabalhar em estreita colaboração com equipas de negócio e técnicas para garantir a entrega de soluções eficazes;
- Desenvolver integrações com sistemas externos (REST, SOAP, bases de dados, etc.);
- Garantir a qualidade do código e boas práticas de desenvolvimento;
- Apoiar na definição de arquitetura e na melhoria contínua dos processos.

Requisitos:
- Experiência comprovada em desenvolvimento com Appian (mínimo 3 anos);
- Experiência em implementação de sistemas web e aplicacionais de raiz;
- Conhecimentos sólidos de modelação de processos (BPM);
- Experiência com integrações via APIs REST/SOAP;
- Familiaridade com bases de dados relacionais (SQL);
- Capacidade de trabalhar de forma autónoma e em equipa;
- Fluente em Português

NICE TO HAVE:
- Certificações Appian (Designer, Lead Developer, etc.);
- Experiência em metodologias ágeis (Scrum, Kanban);
- Conhecimentos de DevOps e CI/CD;

Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contributo de todos, inovamos a cada passo e lideramos de forma próxima, atentos às qualidades e necessidades de cada um. Temos histórias diferentes e ideias diferentes, mas partilhamos o desejo de crescer e de chegar à melhor versão de nós próprios. Tudo o que somos, conseguimos juntos. E não há nada mais inspirador do que isso.

Na note!, inspiramos e facilitamos o dia-a-dia dos nossos clientes, com uma oferta ampla de novidades, produtos e soluções úteis e convenientes. Somos uma papelaria com foco no escolar, complementada com presentes para todos (livros, brinquedos e presentes) e com serviços úteis (Cópias e impressões, CTT, entre outros).

Por tudo isto, se quiseres fazer parte desta equipa e aceitar novos desafios, estamos à tua procura!

Procuramos VENDEDOR/A DE LOJA para nossa nova loja da note! em Arrábida e acreditamos que seremos #betterwithyou

Se tens…

Forte orientação para vendas e um verdadeiro foco no cliente: A nossa prioridade é sempre o cliente. Procuramos candidatos que tenham competências de venda, mas que também consigam ouvir e entender as necessidades dos clientes.

Experiência em retalho especializado ou em áreas comerciais (preferencial): Acreditamos que a experiência em ambientes de retalho, especialmente em papelarias ou lojas que vendem produtos escolares e de escritório, é uma vantagem significativa. Essa experiência permite que compreendas melhor as dinâmicas de venda, as expetativas dos clientes e os desafios do dia-a-dia numa loja.

Foco nos objetivos: O sucesso da nossa loja depende do desempenho da equipa. Procuramos pessoas que tenham uma mentalidade orientada para resultados, que se sintam motivadas a superar metas de vendas e que vejam o cumprimento de objetivos como uma forma de contribuir para o sucesso coletivo.

Capacidade de comunicar e trabalhar em equipa: A capacidade de se comunicar eficazmente é fundamental, tanto no atendimento ao cliente quanto na interação com os colegas. Valorizamos um ambiente onde a colaboração e o respeito são a norma. Queremos que te sintas à vontade para partilhar ideias e sugestões, contribuindo para um ambiente de trabalho positivo e produtivo.

Disponibilidade para horários rotativos: O nosso negócio é dinâmico, e o fluxo de clientes pode variar. Por isso, precisamos de pessoas que sejam flexíveis e possam adaptar-se a diferentes turnos, incluindo fins de semana e feriados.

Tenhas pelo menos o 12º ano de escolaridade: Acreditamos que a formação académica assegura que os candidatos possuem uma base sólida de conhecimentos que facilita a comunicação e a compreensão dos produtos que vendemos.

Paixão por canetas, lápis, cadernos, livros, jogos e todo o universo da note!: A paixão pelo que fazemos é contagiante. Procuramos pessoas com gosto pela venda de produtos, mas que também se interessam por eles e entendem o que os torna especiais. Se tens uma verdadeira afinidade por papelaria e produtos criativos, serás capaz de transmitir essa paixão aos nossos clientes.

O que vais encontrar…

Ambiente de Trabalho Colaborativo - Valorizamos a troca de ideias e a cooperação entre as nossas equipas. Trabalhamos para promover um ambiente onde todos se sintam valorizados e motivados para contribuir, garantindo que a diversidade de opiniões e ideias é respeitada e incentivada.

Equipa Dinâmica e Cultura de Inovação - Ao juntares-te à note!, estarás integrado numa equipa jovem, dinâmica e motivada, onde cada colaborador traz habilidades e competências únicas. Incentivamos a inovação e a aprendizagem contínua, para que possamos enfrentar desafios com criatividade e encontrar soluções originais.

O que temos para ti…
- Subsídio de Alimentação em valor ou em Cartão Dá (a opção que for mais vantajosa para ti)
- Plano de Telecomunicações com voz, dados e equipamento para colaboradores efetivos
- Programas de Mobilidade Interna para a promoção de talento
- Seguro de Saúde e de Vida (a colaboradores efetivos) com possibilidade de extensão do Seguro de Saúde ao agregado familiar com condições vantajosas
- Plano de Onboarding e Formação inicial, plataforma de Formação Contínua e Programa de Literacia Financeira
- Prémios Escolares e Bolsas de Mérito para filhos de colaboradores (ensino regular e ensino inclusivo) bem como Programas de Férias nas pausas letivas
- Kit Nascimento para o bebé que está a chegar
- Vacina contra a Gripe incluindo a sua aplicação (adesão voluntária)
- Programa Somos Sonae, de apoio psicossocial, financeiro e jurídico aos colaboradores
- Programas de Promoção da Saúde Mental e Consultas de Nutrição
- Programa de Descontos e Parcerias em mais de 300 marcas de referência
- Salário Competitivo

#BETTERTOGETHER #BETTERWITHYOU

Compromisso de D&I MC Sonae:

Trabalhamos para criar um ambiente de trabalho assente na riqueza de perfis e com foco na singularidade, garantindo que todos se sentem respeitados, valorizados pelas suas competências e têm confiança na organização.

We are looking for a highly motivated Sales Coach Specialist to join our client's Platinum team for the telecommunications sector. In this role, you will play a key part in enhancing the competencies of the team by delivering training programs that align with our company’s core values and supervising all aspects of training interventions.

responsabilidades chave

• Supporting agents and team leaders in daily business through coaching, side-by-side & Call listening, sales conversation techniques, objection handling and closing skills


• Organize and facilitate small-group workshops to encourage knowledge sharing and best-practice exchange among agents


• Support the implementation of monthly sales initiatives and contribute to the achievement of sales targets


• Analyze sales performance data, present insights to management, and provide actionable recommendations


• Introduce, train, and promote the effective use of sales tools and systems


• Collaborate closely with team leaders and agents on performance improvement, sales effectiveness, and customer satisfaction


• Conduct regular call quality reviews and identify recurring improvement opportunities


• Monitor the effectiveness of coaching initiatives and recommend continuous improvements


• Share success stories and best practices across teams to drive a high-performance sales culture


• Identify training needs based on sales results, quality metrics and customer feedback


• Reporting progress and planning to the Operation Manager & Head of for Platinum


• Handling in and outbound calls if required

competências

• 1-2 years proven experience as a Sales Coach or similar role in sales


• Experience in sales techniques, including cold-calls and negotiation


• Excellent communication, interpersonal and leadership skills


• Proficient in MS Office


• Experience in coaching people


• Certification in sales training is a plus


• Demonstrates resilience and innovative thinking


• Skilled in reporting and data analysis


• High energy and enthusiasm to inspire others


• Fluent level of German (at least C2 level) and English (at least C1 level)

principais benefícios

• Permanent contract with the client with a 6-month probation time.


• Schedules:  Monday to Friday – shifts 7 am -4 pm; 8 am - 5 pm; 9 am - 6 pm rotating


• Base salary: 1050€ (month (x14)


• Target bonus: 750€ /month (x12)


• Language allowance (2x): 250€ /month (x13)


• Meal allowance: 202€ /month (x11)


• Flex work allowance: 60€ /month (x12)


• Health benefits


• Service anniversary benefits (annual)


• Remote (in Portugal)

If you are passionate about learning and development and want to contribute to a dynamic and growing team, we encourage you to apply!

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

#languageGD