• Excelente oportunidade de desenvolvimento profissional.
• Empresa de referência no sector.

Sobre o nosso cliente

Descrição

Vantagens

Do you like technology and are interested in working in this area?

Do you have experience in customer support?

Are you fluent in English, curious by nature, eager to learn but also willing to share your knowledge?

If you've always dreamed of joining a rapidly growing project, this offer is for you!

responsabilidades chave

Your mission:

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable
solutions, and maximising conversion, average order value and accessory or service attach while delivering
a premium customer experience.
Have customer satisfaction as the main objective;
Inform customers about the company's products and services, as well as their advantages;

competências

• Be fluent in Italian (native level, or near-native C2);


• Good command of English (mininum B2 level)


• Previous experience in sales, ideally in a contact center environment.


• Experience in consumer electronics, technology retail is highly valued.


• Proven ability to identify customer needs, recommend complete solutions, handle objections and close
  sales confidently.


• Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality.


• Excellent verbal communication, active listening and structured call control.


• Ability to navigate multiple systems, document accurately and work effectively in a fast-paced
  environment.

principais benefícios

What can we offer:

• Base salary: 1024€ p/month


• Meal allowance: 7,63€ p/day


• Skill adder: up to 225€ p/month


• Health insurance


• Schedules: Monday to Saturday: 8:00 to 19:15


• Days off: Sunday + 1 day rotative


• Remote (Portugal)


• Uncertain term contract with Randstad
   

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

#languageIF

Are you fluent in Danish and driven by the desire to help people? Dreaming of a job where every day feels like a new journey? We’ve got just the ticket! Join our vibrant team and be the key point of contact for Danish-speaking travelers, ensuring their experiences are smooth, joyful, and unforgettable.

responsabilidades chave

What you'll be doing:

• Be the first point of contact for Danish-speaking customers in the tourism industry via phone, email, and chat;


• Solve issues quickly and compassionately, turning challenges into great service moments;


• Provide accurate and insightful info about travel services and bookings;


• Keep detailed records to ensure a smooth customer journey;


• Work closely with cross-functional teams to elevate the customer experience;


• Stay informed on travel trends and updates to keep support cutting-edge.

competências

What we're looking for:

• Native or near-native Danish skills (spoken and written);


• Good communication in English;


• Passion for customer service and helping others;


• Problem-solving mindset and cool under pressure;


• Experience with CRM tools is a plus;


• A team player with a proactive and resilient attitude.

principais benefícios

What we offer:

• Base salary: €1500/month;


• Meal allowance: €7.63/day;


• Health insurance;


• Work fon site in Porto


• Stable full-time schedule: Monday to Friday - 08:00 to 17:00
  Days Off - Saturday and Sunday


• A real chance to grow in a dynamic, international environment. 

Excited to get started? 
Apply now and begin your new adventure in the tourism industry!

At Randstad, we’re committed to equity, diversity, and inclusion. If you require any adjustments to make your application process more comfortable, just let us know. We’re here to support you every step of the way.

A Randstad Professional Talent Solutions é a unidade de negócio do Grupo Randstad, direccionada para o recrutamento de Middle & Top Management. 

Estamos neste momento a desenvolver um projeto de Internal financial auditor.

responsabilidades chave

Your key responsibilities will be:

Contribute to the efficiency of the finance activities and controls of the international entities’ finance departments, by performing check & challenge review missions, issuing recommendations and proposing action plans;
Coordinate and oversee the management of the Finance second line of defense teams on the international markets’ perimeter;
Contribute to the optimization of the financial risks management through the deployment / update of the second line of defense internal control framework. The perimeter to be covered is Management Accounting at central and international level, in accordance with existing regulations and Finance / Risk internal control guidelines.
Ensure the review (following a risk-based approach) of the finance processes in order to identify, follow-up, and assess financial risks;
Contribute to the drafting, promotion and effective application of internal control standards and governance memos within the international entities’ Finance local departments.

competências

Degree in Audit, Accounting or any other relevant field
Minimum of 3-5 years of experience in internal controls or financial audit, ideally in the insurance or financial services sectors
Strong understanding of audit techniques and a risk-based approach
Knowledge of IFRS norms, management accounting and/or Solvency 2 would be preferable
Fluent in English and in French

principais benefícios

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